While we’re sure most of our customers would like for us to be in and out of their homes, auditoriums or studios ASAP (let’s face it, the piano tuning procedure is not the most pleasant thing on the ears), there are a number of steps any good, experienced piano technician will take before ever putting a tuning hammer to a pin.
A thorough inspection of a piano and its key areas is always necessary to not only ensure that the piano can be tuned properly, but also that any damaged and/or potentially vulnerable parts are not helped along in their degradation. Some key areas to assess are:
- Condition of the mechanical (action) components. Excessive or extreme wear and tear of the piano’s action parts will make any tuning, no matter how exceptional, entirely pointless, as the piano will not respond or resonate as intended.
- Structural damage. Pinblocks not firmly secured to the frame, cracked soundboards, cracks in the piano’s harp/plate and other problems with the piano’s structural framework can mean the piano will not be able to properly retain the immense tension placed on it by the strings. Bulging in the bridge do to improper humidity levels will cause a piano to go sharp or flat, depending on overly humid or dry conditions respectively.
- Loose tuning pins. Over time tuning pins become loose due to cracking or contraction of the wood surrounding the pins. This often means that in addition to it being very difficult to tune in the first place (if it can be tuned at all), a piano will not hold the tuning for very long, which is never a good value for the customer. As such, Ivories.ca will not tune your piano if we discover this problem on-site. Charging a customer for a tuning of little to no use is simply reprehensible.